Where is the address of the NOS Events Center?

689 South E. Street, San Bernardino, CA 92408.

Where is event parking located?

Parking will be $15.00 for General Parking and $20.00 for Preferred Parking. Parking will be located off of Arrowhead Ave. between Mill St and Orange Show Rd. There is no overnight parking-- your car will be towed.

Will tickets be available day of show?

If the event does not sell out tickets will be available at the door for $55.00. Cash only. There will be an ATM onsite.

What time will box office and will call open?

Box office and will call will be open at 11:00AM.

What time will doors open?

Doors will open at 1:00PM.

What time will set times be announced?

Set times will be announced day of the festival.

Which artist are participating in the VIP Meet & Greet?

A Day To Remember, Of Mice & Men, Memphis May Fire, Issues, Attila, The Word Alive, Beartooth, Hands Like Houses.

What items can we bring?

Acceptable Items

Prohibited Items


Can we bring water?

Unfortunately you cannot bring water. Please see the list of acceptable and prohibited items above.

What is VIP area access

The VIP area is an area exclusive to Courtesy VIP ticket holders featuring official festival meet & greets, festival goodies and exclusives, a lounging area, and more!

Is this one stage only?

Nope! We will have two stages.

What bands are doing the meet and greet?

See the the list of participating bands above.

What is the rule on bringing a small handheld video camera?

Unfortunately you cannot bring a video. Please see the list of acceptable and prohibited items above.

How do you get the Courtesy Pack at Will Call?

Please bring your printed confirmation email along with a photo ID.

Are we allowed to bring backpacks and water?

You cannot bring water, but you can bring a small single compartment backpack or purse with a maximum size of 10" x 10". Please see the list of acceptable and prohibited items above.

What time does Bring Me The Horizon start?

All set times will be announced the day of the festival.

Do we have to pay for parking?

See parking details above.

Are there only meet & greets for the VIP package or also GA (general admission)?

Official Self Help Festival meet & greets are exclusive to VIP Courtesy Package ticket holders only. There are only a few remaining Courtesy Packages so pick-up yours soon!

Indoors or Outdoors?

The festival grounds will be a hybrid of both indoor and outdoor areas.

What time do doors open, and when does the last band go on?

Doors will open at 1PM and the event will end around 11:30PM.

Are tickets going to be sold the day of the show?

If the event does not sell out, yes. We suggest that everyone get their tickets early as they are going quick. See day of ticket details above.

Will ADTR perform an amazing set comparable to the "House Party Tour" last year? They didn't come to SD (San Diego) or anywhere near!

We're sure ADTR has something special in store for all of you!

Is Counterparts playing?

Unfortunately Counterparts is not part of this year's line up. Maybe next year!

Should Courtesy Package holders get to the venue early?

Yes, but please know that we'll have a separate Will Call for VIP tickets to make sure you receive that VIP experience!

When and at what time can we pick-up our tickets at Will Call?

Will Call will open at 11AM on the day of the festival. If anything changes we will update you.

Do bands start playing at 1 when the doors open or not until 2?

Bands will not start playing 'til 2, but make sure to be there early so you have time get your tickets at Will Call and get through security.

Will there be a person to help take a picture with the band (at VIP Meet & Greets) in case we don't have someone to take it?

Yes, we'll have people there helping you if necessary.

What if your parents (or someone else) bought your tickets and they're not coming to the festival?

First, double check to see if they put the tickets under your name which was possible during the purchasing of the tickets. If not, please contact tickets@selfhelpfest.com and we'll see if we can help you out.

Does a school ID count as a photo ID?

Yup! Any form of a photo ID will do.

Will there be a bar?

Yes, alcohol will be served at the event. Please make sure to bring your ID with you.

For the VIP Meet & Greet do we have to get there early? When will the Meet & Greet occur?

Meet & Greet times will be announced the day of the festival. We suggest that everyone get there early because each artist has a limited amount of time per Meet & Greet session.

Will there be ATM machines, alcohol & hotels in the area?

Yes, to all three!

Is this legal attire—pic.twitter.com/jEuJH1Gycn?

As magical as it would be to have a unicorn and an oversized chipmunk at the fest we have to respectfully say no. :(

What is going to be sold there? Food? Water? Merch?

There will multiple food options, merch from all the bands, official festival merch, water, alcohol and more!

Will there be vegetarian vendors?

Yup, there will be vegan and vegetarian food options available!


689 SOUTH "E" ST.
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